FAQs
How do I sell my car?
Selling your car is simple. Start by entering your vehicle details to receive a free, no-obligation valuation. If you're happy with the offer, our team will guide you through the next steps and help complete the sale smoothly.
Is the valuation free?
Yes. Our car valuation is completely free and comes with no obligation to sell. You're always in control and can decide whether you want to proceed.
How long does the process take?
Getting a valuation only takes a few minutes. The full selling process depends on confirming vehicle details, but we aim to make everything as quick and straightforward as possible.
Do I have to accept the valuation?
No. There is no pressure to accept the valuation. If you decide not to go ahead, you're free to walk away with no cost or commitment.
Are there any hidden fees?
No. We believe in transparent pricing. There are no hidden fees or unexpected deductions. Any adjustments are discussed clearly and fairly.
What types of cars do you buy?
We buy a wide range of vehicles, including:
- Used cars of all makes and models
- Older vehicles
- High-mileage cars
- Cars that are no longer required
If you're unsure whether we can buy your car, just get in touch and we'll be happy to advise. We do not buy written-off vehicles (CAT cars).
What documents do I need to sell my car?
You'll usually need:
- A valid photo ID
- The vehicle logbook (V5C)
- Service history (if available)
- All keys for the vehicle
- Finance settlement letter (if applicable)
If anything is missing, speak to our team and we'll explain your options.
What if my car has damage or mechanical issues?
That's not a problem. We buy cars in a range of conditions. Just be honest when providing your details so we can give you the most accurate valuation.
Will the price change after I get a valuation?
The valuation is based on the information you provide. If the vehicle details accurately reflect the car's condition, the price is unlikely to change. If there are differences, we'll always explain any adjustments clearly before proceeding.
Do you buy cars with outstanding finance?
In many cases, yes. If your car is on finance, let us know and we'll explain how the process works and what information is needed to settle the balance.
Is my personal information safe?
Yes. We take data protection seriously and handle your personal information in line with UK data protection regulations. Your details are used only to provide the valuation and complete the sale.
Why should I sell my car to you instead of privately?
Selling privately can involve time-wasters, negotiations, and uncertainty. Our service offers a professional, hassle-free alternative with clear communication and support throughout the process.
What happens after I submit my details?
Once you submit your details, a member of our team may contact you to confirm information, answer questions, and explain the next steps. There's no obligation to proceed.
Can I contact you if I have questions?
Of course. Our friendly team is always available to help. You can contact us by phone, email, or through our website.
What happens to my car after I sell it?
We find your vehicle a new home. If your vehicle meets our requirements, we may decide to retail the car ourselves or sell it through our network of dealers across the UK.
Do you buy vans?
Yes, you can use our valuation tools for vans.
Do you buy motorbikes?
No. At this time, we specialise in vehicles with four wheels.